Refund Policy
Last updated June 2026
General Policy
At CoolCliQ Pvt. Ltd., we focus on delivering customized business solutions, AI systems, workflow automation, operational systems, technology direction, and consulting services.
Due to the nature of digital services and customized work, all payments made are non-refundable unless explicitly mentioned otherwise for a specific service or written agreement.
Eligibility For Refund
Refunds may only be considered if:
- Payment was made incorrectly
- Duplicate payment was charged
- Service was not started by our team
Any approved refund will be processed within 7–14 business days.
Non-Refundable Services
The following services are generally non-refundable:
- Consulting sessions
- Strategy work
- AI systems setup
- Workflow automation
- Operational systems
- Product launch services
- Custom solutions
- Digital deliverables
- Setup and implementation services
Project Delays
Refunds will not be provided for delays caused by:
- Delayed client communication
- Pending approvals
- Incomplete information
- Third-party platform issues
- Technical limitations outside our control
Cancellation
Clients may cancel future services at any time. However, work already completed or currently in progress will not be refunded.